Services
FRACTIONAL EXECUTIVE PROJECTS
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At Barry Jacobson Consulting, Barry may also serve as a fractional executive, collaborating with businesses to enhance the customer experience on a short or long-term basis. He often begins with a Business Assessment which may include going ‘undercover’ to experience a company’s service from the customer’s perspective. Employing a comprehensive approach, Barry thoroughly assesses various facets of a business, pinpointing areas requiring assistance and devising solutions geared towards fostering sustainable growth and unparalleled customer satisfaction.
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“Barry. We can't thank you enough for all your guidance over the last 18 months in building our Patient Experience and Culture of Excellence program. You've made such a difference in our organization, taking us to the next level!”
- Terry Peltes, CEO | Panorama Orthopedics & Spine Center
Note: Barry delivered a 2-Day intensive program that included a 1-hour presentation to over 400 employees via Zoom and a 2-day, engaging, and hands-on workshop for leaders regarding building the patient experience and developing a culture of excellence. Barry’s expertise encompassed a wide array of areas aimed at bolstering leadership, employee engagement, and supporting Human Resources initiatives.